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ExperienceCounts
Prospects for progress in unsecured lending applications
Prospects for progress in unsecured lending applications
READ TIME: 4 MINS
August 7, 2021
Race to Quality: Rethinking Digital Onboarding
The quality of customers originated through digital channels is of growing concern to traditional banks, particularly as the COVID-19 pandemic has accelerated the shift to digital by three to five years in just a few months. Although many banks have found success driving more customer acquisition to digital channels, the quality of these new customers is typically poor – from the time of funding through to retention.
READ TIME: 8 MINS
December 2, 2020