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Reimagining Branches: How to Adapt Your Goal Setting to a New Reality

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As pandemic restrictions fade and branch traffic normalizes, the time has come to examine what realistic expectations and sales targets look like amid a period of societal change.

Customers who only recently got their first real taste of online banking are among those now considering their options when it comes to making basic transactions. Surely, physical branch locations remain a necessity for others when it comes to more complex matters like customer service or mortgage servicing, but to what extent will their performance continue to be altered by these developing trends?

Watch Curinos experts as they discuss the importance of realistic goal setting and answer questions on the topic.

Speakers Include:
Andrew Hovet, Director, Distribution and Sales Strategy
Steve Sutker, Client Services Manager

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