Digital Banking Hub
Monitor performance and prioritize enhancements to your digital roadmap with always-on competitive intelligence
How Does Your Digital Experience Measure Up?
Delivering compelling and intuitive customer journeys that enhance user experience is essential in today’s digital first world. Consumers increasingly expect seamless, easy access to their financial information, coupled with personalized features and presentation. Delivering on these key needs has never been more important.
For digital teams in financial services, the Digital Banking Hub is the only competitive intelligence solution to go behind the login of competitor digital apps and online banking platforms to expose performance gaps and advancement opportunities.
DBH Data Allows You To Focus On What Matters
Prioritizing Your Digital Roadmap
Track how the market is changing and where your digital experiences need to evolve and back up your recommendations with quantifiable evidence and visual examples.
Discovering Operational Efficiencies
With access to best-in-class data, understand where to enable self-service for your users and build those journeys with speed.
Improving Customer Experiences
Acquire more customers, increase engagement and retention, and uncover cross-sell opportunities.
Inside Our Key Features
Track User Journeys: Access end-to-end user experiences for onboarding, app servicing and web servicing.
Compare Functionality: Understand what actions your competitors’ users can perform in relation to your own.
See What Customers See: Share regularly updated visuals of competitor user experience journeys across your organization.
Benchmark UX: Compare and rate your user experience on capability, communication and ease of interaction.
Access Insights and Best Practices: Stay updated on what is considered “best practice” across the digital experience through exclusive subscriber content from DBH analysts.
Digital Banking Hub By The Numbers
What Our Clients Are Saying
Senior Digital Product Manager
Marcus Burgess, Head of Online and Mobile