Olivia

Hamel

Olivia is a director in the Consulting practice at Curinos and has worked with financial institutions across different sizes and stages, with a focus on personalization through product, value proposition and marketing. She has led teams to deliver strategies with a focus on primary customer acquisition and retail growth objectives through a customer-centric, needs-based approach for financial institutions in the US and abroad.

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Retail Banking Decision-Making: It’s A Whole New World

Excerpted from the author’s keynote address at FinovateSpring 2026 on Ma...

According To The Data, Insights

The Digital Conundrum: High Customer Preference, Lower Quality

As comfort with digital and remote delivery increases, so does the prefe...

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Olivia

Insights by Author

Retail Banking Decision-Making: It’s A Whole New World

The Digital Conundrum: High Customer Preference, Lower Quality

Be Inspired

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