Curinos is proud to join PSCU for Member Forum 2023 (April 3-5) in Tampa Bay — home of PSCU’s headquarters. The event is an annual gathering of credit union professionals for three days of collaborative ideas, insights, and unforgettable experiences. Attendees receive a wealth of actionable insights, strategies, and thought leadership to position their credit union for growth and keep members engaged in a rapidly evolving payments landscape.
Don’t miss Curinos’ Brandon Larson and Eric Edwards on Wednesday, April 5th as they present “Your Digital CX and Your NPS”
Wednesday, April 5
3:00 p.m. EST
How does your digital customer experience (CX) compare to your members’ expectations? As service demands dramatically shift, a poor digital CX may impact a member’s selection of financial service providers and leave your credit union on the outside looking in. In this session, attendees will learn how to retain and even create a surge in their member satisfaction while driving growth.