Just like consumers, small businesses in Canada are moving away from bank branches and embracing digital tools when it comes to their finances.

Global retail banking markets have become a hotbed of agile fintechs and digitally progressive incumbents, driven by market forces and a regulatory ethos that supports competition in the name of better consumer services.

There’s no doubt that the resurgence in home equity is continuing, but there are opportunities for lenders to make improvements as the digital channel becomes even more important.

Mortgage loans are down, home equity loans and lines are up. In today’s consumer credit market, these are the products in the spotlight.