Financial Compliance Mystery Shops
Identify, mitigate and eliminate potential compliance risks
Preparing and protecting your business from regulatory scrutiny and fines is critical
Curinos’ mystery shops are a proven technique for identifying, mitigating, and eliminating potential risks to your business in a regulatory environment that is only adding more compliance pressure. Diversity and inclusion in fair lending is a current focus for regulatory bodies, as are areas susceptible to unfair, deceptive or abusive acts or practices (UDAAPs).
Test Fair Lending Adherence
Measure your adherence to fair lending laws and regulations (ECOA & FHA) by capturing the voice of the customer beyond the transaction or loan file.
Understand Servicing Biases
Experience compliance testing reviews your adherence to regulatory and COVID-19 compliance and assesses potential servicing bias by key variables such as ethnicity and gender.
Manage risk at the point of sale and gain visibility into what happens to potential customers who do not fill out an application.
What Our Clients Are Saying
Senior Compliance Officer